Disclaimer: These opinions are my own and do not reflect the views of my employer. While I did apply some UX Research methods to inform this piece, this is not a formal study. “Do you know someone who could make an anime portrait of me?” a friend asked months ago. …

Note: I am not affiliated with NY State of Health or the NY government in any way. This is a conceptual project I did for practice, and these views are strictly my own. I do not have access to any UX research or other context that may have informed the…

I went into the pandemic as a full-time technical support manager and came out as a full-time freelance UX Designer in the social impact space. …